The Only Conference Focused On Underwriting & Operations Leaders
OPSCON
Digital Event
Mortgage operations leaders meet online November 10-11 for the OPSCON Digital Event. Expect practical sessions, compliance updates, and vendor demos to help you win in 2027's competitive market.
Two high-impact days designed to help mortgage Operations Leaders work smarter, move faster, and stay ahead of industry change.
Please update your calendar
November 10–11, 2026
Live & online
1:00–5:00 p.m. ET each day
Questions about the change? Contact [email protected].
What Is
OPSCON?
OPSCON is the only national conference built exclusively for mortgage underwriting and operations leaders. No fluff. No vendor pitches disguised as sessions. Just the conversations, insights, and connections that move your career and your team forward.
Two live online afternoons packed with expert-led sessions, panel discussions, and tech demos you won't find anywhere else in the industry.
Why Attend
Built For
Ops Leaders
Actionable Education
Every session is designed around real operational challenges — not theory. Leave with tools and frameworks you can implement Monday morning.
Peer-Level Connection
Meet underwriters, processors, and ops directors from lenders of all sizes. Join the conversation live alongside your peers.
Join From Anywhere
No travel required. Join live from your desk and hear from lenders and national industry voices on where mortgage operations is headed.
Leadership Development
Whether you're a team lead or VP of Operations, OPSCON sharpens your strategic thinking and helps you develop as a leader in this industry.
Cutting-Edge Tech Showcase
Explore the latest tools, platforms, and automation solutions built specifically for mortgage operations in our live Tech Demo Spotlight.
NAMMBA Network
Tap into NAMMBA's national network of minority mortgage professionals — building relationships that advance both your career and the industry.
Schedule
Event Agenda
Live digital event · All times Eastern (ET)
Welcome & Opening Remarks
The OPSCON Digital Event officially opens. Setting the stage for why mortgage operations have become the industry's true competitive advantage.
Speaker: Tony Thompson, Founder & CEO, OPSCON & NAMMBA
The Next Era of Mortgage Operations
A forward-looking view of how operations, technology, talent, and strategy are reshaping the future of lending — from market pressures to opportunity pockets.
Speakers: Tony Thompson, OPSCON & NAMMBA; Devin Norales, Head of Mortgage & Capital Markets, FICO
Mortgage 2028: Perspectives Presented by Vesta
Three industry voices, three takes on where lending is headed: decades of hands-on operations experience, real examples of what's working in AI right now, and advice earned from consulting lenders across the country. A candid, practical look at the road to 2028.
Speakers: Tammie Gravlee, President of Mortgage, Bank of Tennessee; Rob Henger, Principal, Industry Strategy, Vesta; Rich Swerbinsky, Founder, Onward & Upward Consulting
“Because It’s Always Been Done This Way” – Challenging Legacy Thinking in Mortgage Operations and Underwriting
An interactive session on the legacy thinking that continues to shape mortgage operations and underwriting. Surface common pain points, including duplicate file touches, excessive overlays, and manual workflows, and see real examples of successfully challenging outdated processes through focused, incremental change.
Panel: Dionne Bass, Moderator – Owner, Ask the Underwriter Mortgage Education & Consulting; Magda De Mauro, AVP of Mortgage Services Underwriting, FAIRWINDS Credit Union; Stephanie Hickman, SHRM-SCP, Senior Vice President, People Experience, The Federal Savings Bank; Kristy Ojofeitimi, MBA, Head of National Underwriting, Truist
Redefining Mortgage Operations: Driving Profit Through AI-Powered Workflows—Powered by People
How AI-powered workflows are driving profit in mortgage operations, and where people still make the difference.
Speakers: Tony Thompson, Moderator, OPSCON & NAMMBA; Monique Shuller, CEO/Founder, VeriCore Systems; Andrew DeGood, Co-Founder & CEO, AskBobAI
Speed, Simplicity & Scale: Empowering Mortgage Operations to Serve Borrowers More Efficiently
What efficient, scalable operations actually look like in practice, proven ways to reduce cost, friction, and operational waste, and practical strategies to elevate the borrower experience.
Speakers: Craig Ungaro, COO, AnnieMac; Tish Divirgilio, Head of Lending Operations | EVP Underwriting, Onity Mortgage; Cristen Talbert, Underwriting Manager, Northern Mortgage. Moderated by Tony Thompson
Industry Outlook Panel
Unpack what's shaping the mortgage market ahead — regulatory shifts, margin pressure, innovation, profitability, and operational resilience. A 360-degree view of what's coming and how operations leaders can stay ahead.
Speakers: Jun Anderson, Assistant Director, National Partnerships, Comparion Insurance; Rick Bissen, EVP of Business Development, TitleEase. Moderated by Tony Thompson
Tech Demo Spotlight
AI is no longer theoretical — ROI is showing up in lender operations today. Rapid-fire demos from leading fintech and mortgage tech innovators driving real results across origination and servicing, including DocMagic, Ocrolus, Lender Toolkit, and SpringEQ.
Presenters: Ron Carrillo, Business Development Manager, DocMagic; Spencer Sobczak, Enterprise Account Executive, Ocrolus
Featured Session
Details to be announced.
Sponsorship Opportunities
Put Your Brand in
the Right Room
The OPSCON Digital Event delivers your brand directly to the mortgage operations and underwriting decision-makers who are actively evaluating solutions, approving budgets, and driving change at their organizations.
Title / Presenting Sponsor
Maximum brand presence — naming rights, keynote recognition, premier placement across all event materials and communications.
Breakout Session Sponsor
Branded session with speaking opportunity, direct engagement with a targeted audience, and logo placement throughout the event.
Custom Sponsorship Packages
Let's build something tailored to your goals. We'll create a custom package that maximizes your brand's impact across the digital event.
View full sponsorship details, pricing, and availability
View Sponsorship Opportunities2026 Partners
Thank You To Our Sponsors
Proud to partner with the companies powering mortgage operations forward.
Interested in sponsoring? View Sponsorship Opportunities
The Format
Live &
Online
The OPSCON Digital Event is a live online event. Join from anywhere on November 10 and 11 for two afternoons of sessions, panel discussions, and tech demos for mortgage underwriting and operations leaders.
Talking OPSCON
Hear From The Community
Real conversations with mortgage operations leaders about what OPSCON means to them.
Ready to Get Ahead?
Join mortgage operations leaders from across the country at the OPSCON Digital Event — November 10–11, 2026.
Register Now Become a Sponsor