OPSCON Atlanta
OPSCON Atlanta
OPSCON Atlanta
OPSCON Atlanta
OPSCON Atlanta
OPSCON Atlanta
OPSCON Atlanta
OPSCON Atlanta 2026

The Only Conference Focused On Underwriting & Operations Leaders

OPSCON
Atlanta

Atlanta's mortgage operations leaders converge August 3-4 at the Hyatt Regency Atlanta Perimeter. With the Southeast housing market driving national volume, OPSCON Atlanta delivers the playbooks, tech, and partnerships you need to scale in 2026.

Two high-impact days designed to help mortgage operations professionals work smarter, move faster, and stay ahead of industry change.

Date August 3–4, 2026
Location Atlanta, GA
Venue Hyatt Regency Atlanta Perimeter

This Isn't a
Sit-and-Listen
Event

OPSCON Atlanta brings together leaders in operations, compliance, and technology for an experience built specifically for those in the trenches — managing pipelines, navigating regulations, and driving efficiency across their organizations.

Expect actionable insights, real-world case studies, and live tech demos from the companies transforming mortgage operations today. Every session is designed to deliver strategies you can implement immediately.

2 Full Days
200+ Attendees
100% Ops-Focused
ATL Perimeter Atlanta

Built for People Who
Run the Machine

Actionable Insights

Every session focuses on what you can implement the moment you're back at your desk — not theory, not fluff. Real strategies from practitioners who've done it.

Live Tech Demos

See the tools transforming mortgage operations in real time. Automation, AI, workflow optimization — demonstrated live by the companies building them.

Industry-Specific Networking

Connect with peers who face the same challenges you do every day. Build relationships with decision-makers who speak your language.

Compliance & Regulation Updates

Stay ahead of regulatory changes with expert-led sessions on the compliance topics that matter most for mortgage operations in 2026.

Workforce & Leadership

Explore how top lenders are building high-performing operations teams through smarter hiring, training, and leadership development strategies.

Breakout Sessions

Choose your track. Underwriting, automation, cost management, AI integration — focused breakouts let you go deep on the topics that matter most to you.

Atlanta · August 3–4, 2026

11:00 AM – 1:00 PM
Networking

Registration

Pick up your badge, meet fellow attendees, and get oriented before the conference kicks off.

1:00 PM – 1:05 PM
Title Sponsor

Presenting Title Sponsor Welcome

FICO, a leading analytics software company and Title Sponsor of OPSCON 2026 Atlanta, opens the conference with a brief welcome to attendees. FICO’s decisioning solutions help lenders modernize credit risk management and streamline mortgage operations at scale.

Devin Norales
Devin Norales Head of Mortgage & Capital Markets FICO
1:00 PM – 1:15 PM
Session

Welcome & Opening Remarks

OPSCON 2026 officially opens. Setting the stage for why mortgage operations have become the industry's true competitive advantage.

Tony Thompson
Tony Thompson Founder & CEO OPSCON & NAMMBA
1:15 PM – 2:00 PM
Keynote

The Next Era of Mortgage Operations

A forward-looking view of how operations, technology, talent, and strategy are reshaping the future of lending — from market pressures to opportunity pockets.

Tony Thompson
Tony Thompson Founder & CEO OPSCON & NAMMBA
Devin Norales
Devin Norales Head of Mortgage & Capital Markets FICO
2:00 PM – 3:00 PM
Session

Mortgage 2028: The Math, The AI, and The Perspectives Presented by Vesta

Three industry voices, three takes on where lending is headed. Tammie Gravlee, Rob Henger, and Rich Swerbinsky have spent their careers in the mortgage business—and they don’t always see it the same way. In this conversation, they’ll dig into what it really costs to make a loan today, where AI can actually help, and how the next wave of refinances will separate the lenders who were ready for the future from the ones who are stuck in the past. Tammie brings decades of hands-on operations experience; Rob shares real examples of what’s working in AI right now, separating hype from reality; and Rich adds the perspective he’s earned advising lenders across the country. A candid, practical look at the road to 2028.

Tammie Gravlee
Tammie Gravlee President of Mortgage Bank of Tennessee
Rob Henger
Rob Henger Principal, Industry Strategy Vesta
Rich Swerbinsky
Rich Swerbinsky Founder Onward & Upward Consulting
3:00 PM – 4:00 PM
Session

“Because It’s Always Been Done This Way” – Challenging Legacy Thinking in Mortgage Operations and Underwriting

This interactive session will explore how legacy processes continue to shape mortgage operations and underwriting—not always because they’re effective, but because they’re familiar. Participants will surface common pain points, including duplicate file touches, excessive overlays, and manual workflows that slow cycle times and increase cost-per-loan. A key theme will emerge: many inefficiencies persist due to comfort, perceived risk, and cultural resistance—not necessity. The group will also examine what holds change back, including compliance concerns, limited ownership, and prior failed attempts. Through peer discussion, attendees will highlight real examples of successfully challenging outdated processes, reinforcing that meaningful improvement can come from focused, incremental changes.

Dionne Bass
Dionne Bass Moderator – Owner Ask the Underwriter Mortgage Education & Consulting
Magda De Mauro
Magda De Mauro AVP of Mortgage Services Underwriting FAIRWINDS Credit Union
Stephanie Hickman
Stephanie Hickman, SHRM-SCP Senior Vice President, People Experience The Federal Savings Bank
Kristy Ojofeitimi, MBA
Kristy Ojofeitimi, MBA Head of National Underwriting Truist
4:05 PM – 4:10 PM
Title Sponsor

Reception Kickoff – Title Sponsor Remarks

Rick Bissen
Rick Bissen EVP of Business Development TitleEase
Tricia Migliazzo
Tricia Migliazzo Senior Vice President of Sales Lenders One
4:10 PM – 6:00 PM
Networking

Opening Reception & Expo Hall

Networking · Live Demos · Cocktails & Hors d'Oeuvres. The expo hall officially opens with early booth traffic, live demonstrations, and structured and casual networking opportunities. Sponsor recognition throughout the evening.

8:30 AM – 8:35 AM
Title Sponsor

Day 2 Kickoff – Title Sponsor Remarks

Comparion, a Title Sponsor of OPSCON 2026 Atlanta, opens Day 2 with brief remarks as the morning program gets underway. Comparion connects mortgage professionals with insurance solutions that protect borrowers and streamline the homebuying journey from operations to close.

Jun Anderson
Jun Anderson Assistant Director, National Partnerships Comparion Insurance
8:30 AM – 9:15 AM
Keynote

The Future of Operations in Mortgage & Housing Finance

Unpack what's shaping the mortgage market ahead — regulatory shifts, margin pressure, innovation, profitability, and operational resilience. A 360-degree view of what's coming and how operations leaders can stay ahead.

Jun Anderson
Jun Anderson Assistant Director, National Partnerships Comparion Insurance
Rick Bissen
Rick Bissen EVP of Business Development TitleEase
Moderated By
Tony Thompson
Tony Thompson Founder & CEO OPSCON & NAMMBA
9:15 AM – 10:00 AM
Session

Redefining Mortgage Operations: Driving Profit Through AI-Powered Workflows—Powered by People

Tony Thompson
Tony Thompson Moderator OPSCON & NAMMBA
Monique Shuller
Monique Shuller CEO/Founder VeriCore Systems
Andrew DeGood
Andrew DeGood Co-Founder & CEO AskBobAI
10:00 AM – 11:00 AM
Session

Tech Demo Spotlight

AI is no longer theoretical — ROI is showing up in lender operations today. Rapid-fire demos from leading fintech and mortgage tech innovators driving real results across origination and servicing.

Ron Carrillo
Ron Carrillo Business Development Manager DocMagic
Spencer Sobczak
Spencer Sobczak Enterprise Account Executive Ocrolus
11:00 AM – 1:00 PM
Networking

Lunch, Networking & Booth Visits

Fuel up, make connections, and dive deeper with exhibitors during extended time on the expo floor.

1:00 PM – 1:45 PM
Session

Speed, Simplicity & Scale: Empowering Mortgage Operations to Serve Borrowers More Efficiently

Operations teams are being asked to do more with less — faster turn times, lower costs, better borrower experiences — all in an unpredictable market. The answer isn't more people or more complexity. It's smarter operations. This session delivers a modern operations playbook showing how lenders are streamlining workflows, accelerating loan cycles, and scaling product offerings without massive IT overhauls or retraining staff. You'll walk away with practical, real-world strategies you can apply immediately.

  • How top lenders increase productivity without adding headcount
  • What efficient, scalable operations actually look like in practice
  • Proven ways to reduce cost, friction, and operational waste
  • Practical strategies to elevate the borrower experience
Craig Ungaro
Craig Ungaro COO AnnieMac
Tish Divirgilio
Tish Divirgilio Head of Lending Operations | EVP Underwriting Onity Mortgage
Cristen Talbert
Cristen Talbert Underwriting Manager Northern Mortgage
Moderated By
Tony Thompson
Tony Thompson Founder & CEO OPSCON & NAMMBA

Put Your Brand in
the Right Room

Hyatt Regency
Atlanta Perimeter

OPSCON Atlanta 2026 takes place at the Hyatt Regency Atlanta Perimeter — a full-service hotel set in the heart of Atlanta's Perimeter Center, a premier business district for dining, shopping, and entertainment.

With sophisticated design, upscale amenities, and a prime location, the Hyatt Regency Atlanta Perimeter sets the perfect stage for two days of high-impact learning and networking.

📍
Address 4000 Summit Blvd NE · Atlanta, GA 30319
📅
Conference Dates August 3–4, 2026
🏨
Hotel Room Block Special rates available for OPSCON attendees — book early before the block fills.
✈️
Getting Here About 30 minutes from Hartsfield-Jackson Atlanta International Airport via I-85 N to I-285 W.
Hyatt Regency Atlanta Perimeter at Villa Christina

Hyatt Regency Atlanta Perimeter · 4000 Summit Blvd NE, Atlanta, GA 30319

Hear From The Community

Real conversations with mortgage operations leaders about what OPSCON means to them.

Ready to Get Ahead?

Join mortgage operations leaders from across the country at OPSCON Atlanta — August 3–4, 2026.

Register Now Become a Sponsor

OPSCON Atlanta · August 3–4, 2026 · Hyatt Regency Atlanta Perimeter
Presented by NAMMBA — The National Association of Minority Mortgage Bankers of America

OPSCON Atlanta — August 3–4, 2026 · Hyatt Regency Atlanta Perimeter